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Treasured's Movie Repair Guide -- GoPro HERO

Vendor: GoPro
Models: HD HERO, HD HERO2, HERO3, HERO4 (Black and Silver Editions) and HERO4 Session cameras.
Status: Routinely repaired.

GoPro HERO is a "wearable camera" that can easily be mounted on helmets, vehicles and be operated while doing your favorite extreme sport.

GoPro models are continuously being improved and current portfolio includes 6 models: HERO, HERO+, HERO+LCD, HERO4 Session, HERO4 Silver and HERO4 Black.

Nevertheless previous models still being supported by our repair service.

The GoPro camera creates MPEG4 .mp4 files containing a H264 video track and audio encoded in AAC format.

Failure modes:

The causes of failure reported by GoPro HERO users with damaged files are:


The damaged files cannot be opened because recording did terminate abruptly: While the media (video and audio) is present and not corrupt, the index and header of the movie indicating what the data means, was not written. The file was not closed properly.
Repair consists in reindexing the movie.
Due to recording mechanism, last seconds of action may not have been recorded. If the final moment is what we want to recover, you should carefully check with Treasured or the repair tool whether last action was actually captured. In the future, plan carefully such shoots.


Damaged files from GoPro HERO cameras are detected as "Point and Shoot" by Treasured, and as such have an affordable pricing.

See Pricing Chart.

Free Preview of corrupt GoPro videos with:


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Version 4.2 • Dec. '17 • 10 MB • Mac OS X