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Treasured's Movie Repair Guide -- GoPro HERO

Vendor: GoPro
Models: HD HERO, HD HERO2, HERO3, HERO4 (Black, Silver and Session versions), HERO5 Black, HERO6 Black, HERO and FUSION cameras.
Status: Routinely repaired.

GoPro HERO6, HERO5, HERO and FUSION camerassource: GoPro

GoPro HERO is a "wearable camera" that can easily be mounted on helmets, vehicles and be operated while doing your favorite extreme sport.

GoPro models are continuously being improved and current portfolio includes 4 models: HERO, HERO5 Black, HERO6 Black and FUSION.

Nevertheless previous models still being supported by our repair service.

GoPro cameras create MPEG4 .mp4 files containing a H.264 video track (latest model HERO6 Black is able to record in HEVC/H.265 too) and audio encoded in AAC format. FUSION model is able to create a 360 degree footage using OverCapture either in 1080p30 or 720p60.

That is one of the new features of this new iteration. The rest are, basically, adding a great bunch of different recording modes spread among the different models. For instance HERO6 Black has up to 11 different 4K recording modes (3 of them using 4:3 aspect ratio). Fortunately, all of them still being repairable by our service.


The damaged files cannot be opened because recording did terminate abruptly: While the media (video and audio) is present and not corrupt, the index and header of the movie indicating what the data means, was not written. The file was not closed properly.
Repair consists in reindexing the movie.
Due to recording mechanism, last seconds of action may not have been recorded. If the final moment is what we want to recover, you should carefully check with Treasured or the repair tool whether last action was actually captured. In the future, plan carefully such shoots.


Damaged files from GoPro HERO cameras are detected as "Point and Shoot" by Treasured, and as such have an affordable pricing.

See Pricing Chart.

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Version 4.5 • Nov '19 • 10 MB • Mac OS X