Models: Camcorders of SMX series and HMX series
Status: Routinely repaired.
SMX series are a line-up of compact camcorders with a big foldable screen, that record in standard definition (SD), either PAL or NTSC, depending on countries.
HMX series have roughly the same form factor, but record in high definition (full HD 1920x1080 and HD 1280x720).
The causes of failure reported by Samsung users needing to repair files are:
The damaged files cannot be opened because recording did terminate abruptly, or movie index recovered from deletion is incorrect: While the media (video and audio) is present and not corrupt, the index and header of the movie indicating what the data means, is not present.
Repair consists in reindexing the movie.
Damaged files from Samsung cameras are detected as "Mobile / Point and Shoot", and as such have an affordable pricing. See Pricing Chart.