Can I make movie repairs effortless?

A couple of weeks ago, I’ve released a new version of Treasured with some long-awaited improvements.
It’s not yet fulfilling my vision of a diagnostic and repair application, but still a huge step in the right direction.

Having a damaged movie repaired must become natural and almost effortless.

Remember two years ago, when all was done manually? I had to give instructions on how to extract a sample of the file, upload it. You had to spend one hour of your time, maybe more, just to do the first step. And only a few hours later I would send you a preview and propose a deal.

Repairing a movie required a certain engagement. It was hard, for me and for you.

Today all this is automated. Treasured shows the preview in a matter of seconds, extracts and uploads the file in a couple of clicks. A quotation for the repair is provided to help you decide.

But it’s not enough.

Video professionals are always extremely busy, fighting to meet deadlines. When you stumble upon an unplayable clip that jeopardizes the delivery of the project, it becomes a crisis situation immediately. Every second counts.

I understand that. The value lays not just in repairing the movie. It’s also in doing it fast, and spending as little of your time as possible.

Treasured is just the tip of the iceberg. Improvements in Repair Service are mostly underwater:

Today, where do you spend/waste time?

• 1. Finding my service, and deciding to try it.
  If you need to do 20 Google searches, follow 50 links, try several products, until you finally find the one that works, you’ve probably wasted half a day.
• 2. Getting started with Treasured and sending a repair request.
  This one is already well optimized. Not a priority today.
• 3. Waiting for the Repair Kit.
  Developing a repair kit takes time. As I’m accumulating experience and building powerful repair tools, the lead time tends to go down.
• 4. Getting the Repair Kit to work.
  Repair kit can quickly become unfriendly applications. I know what are the common pitfalls when you try to use the kit for the first time. Big improvements can be done here to shorten this phase.
• 5. Getting through payment.
  I’m using a standard solution here, that works well.
• 6. Entering the code and running the repair again.
  I see it technically feasible to remove this step. Watermarks could be removed from movies in a breeze.

Therefore, my vision of an effortless movie repair experience is still far from reality. But if I keep the same pace of work during 2009, I can probably walk half the distance.