Our commitment to you during COVID-19


With all of the news surrounding coronavirus (COVID-19), I wanted to communicate directly with our customer community about what we’re doing to ensure the Treasured Video Repair Service remains operational during this disruptive time.

We are here to serve you, our customers, and we want to be transparent with you regarding our plans to operate safely and effectively. Our thoughts are with everyone affected by the coronavirus.

We understand that our Treasured service plays a crucial role in the video production industry, and we appreciate the trust you place in us as your full-service video repair partner. In times where travelling and gathering people becomes every day more restricted, reshooting damaged footage is no longer an option in most cases, and our service becomes even more important to the community.

We are taking proactive steps to ensure that we can maintain the normal level of activity in the next months, while prioritizing the health of our employees. We have the ability to run all aspects of our business on a remote basis in the event that employees are unable to physically be present in our offices, and we are performing tests of such ability to ensure of readiness.

We are also encouraging our employees to work from home, hypothetically to prevent the disease from spreading through the workforce, and to avoid any disruption in our operations.

We are committed to maintaining the delivery of our service. I want to personally thank you for your continued support as a valued member of the Aero Quartet customer community.

Benoît Joossen
Founder, Aero Quartet.