EN ES FR
video repair service

Dedicated to Digital Video Repair, and offering our services to clientele globally, at Aero Quartet we take great pride in our many years of experience and customized services we can offer you in video and audio repairs.

As we are a service and not software, our small and dedicated team can offer you that personal service which you can't obtain from other firms.

Can you trust
a service that
repairs videos
online?
YES
when it has saved over 10,000 professionals since 2008.
when it has saved
over 10,000 professionals
since 2008.
Trusted by the video professionals and some of the world's most popular brands

Our service offers:

  • FREE diagnostics and preview with Treasured
  • FREE sample of repaired video
  • Try before you buy with a FREE trial of your Repair Kit
  • Enjoy FREE customer support by speaking directly with our trained experts
  • Invaluable expertise, dedication and second to none customer service
Video Repair app online

Treasured

Video Repair — online

Mac, Windows, Linux

CLICK TO DOWNLOAD APP
app.aeroquartet.com
Click to try

Try it now on your corrupted video files

Can you trust
a service that
repairs videos
online?
YES
when it has saved over 10,000 professionals since 2008.
Trusted by the video professionals and some of the world's most popular brands

Our service offers:

  • FREE diagnostics and preview with Treasured
  • FREE sample of repaired video
  • Try before you buy with a FREE trial of your Repair Kit
  • Enjoy FREE customer support by speaking directly with our trained experts
  • Invaluable expertise, dedication and second to none customer service
Video Repair app online

Treasured

Video Repair — online

Mac, Windows, Linux

CLICK TO DOWNLOAD APP
app.aeroquartet.com
Click to try

Try it now on your corrupted video files!

How does the service work?

Like a service: Tell us about the problem and we solve it.

The champions of our service are the Repair Technicians, not the software.
The secret of our service is to... use people.

How do I contact a Repair Technician?

The preferred way is to use Treasured app — it gives a preview of the content of your corrupted files or of your formatted card, and sends us the “Repair Request” .

You can also send an email to repair@aeroquartet.com or use Live Assistance to start a conversation. No commitment, let's just talk.

4 minutes visualization

Why people, not software?

For video recovery, software is blind and clumsy.

Only skilled technicians can determine if your corrupted footage can be repaired and whether original quality will be restored. Of course we use software, but people is in charge.

First, your Repair Technician will analyze a sample of the corrupted footage sent by Treasured and confirm the repairability.
If you have special needs — deadline, workflow, insurance — we will work out a plan.

Finally, we send you a preview and a quote.

Preparing your Repair Kit

If you decide to move forward, your Repair Technician will then prepare a Repair Kit.

The program is developed specifically to repair your footage, and fixes the files directly on your PC, letting you watch the repaired videos (with a watermark).

Up to this point, all the service is free and without commitment.

After payment, we offer extended assistance

The results are guaranteed.

Were you to encounter any problem with the repaired videos — after watching them or during post-production — we will work on the solution.

A second or third iteration of your Repair Kit, if needed, is included in the service.

TL;DR

The Repair Technicians will take care of everything.
All you have to do is verify and pay.

Testimonial

That's what happened to Craig, one of our customers:

"Camera was recording in 4K, there was an external battery source used to power the camera. The power got unplugged before the camera stop record button was pressed. Then the MP4 can not be opened by camera or computer."

Fortunately, we were able to solve the problem and provide him the Repair Kit to fix the file.
See how was his experience recovering the lost shot in following video.

Repair Sony A7S II 4K 24fps clip

“If you ever have a video file that corrupts and you're looking for a solution, I highly recommend Aero Quartet”